- Magellan Pharmacy/PDL Call Center: (800) 424-7895
- Pharmacy Support — Speak "Pharmacy"
- Prescriber Support — Speak "Prescriber"
- Beneficiary Support — Speak "Member"
- Web Support — Speak "Prescriber" or "Pharmacy," then speak "Web Support"
- Magellan Fax Number: (800) 424-7976
- PDL Fax Number: (800) 424-5739
- Call Center hours are Monday — Friday 8AM — 5PM CST excluding state holidays.
- Web Support hours are Monday — Friday 7AM — 7PM CST.